Privacy Policy
Last updated: March 2026 · Version 1.0
This Privacy Policy explains how Rolamee (operated by BIT4ORGE Solutions Ltd) collects, uses, and protects the personal data of students, parents, and tutors who use our platform. By registering or using Rolamee, you agree to the practices described in this policy.
1. Who We Are
Rolamee is a virtual tutoring platform operated by BIT4ORGE Solutions Ltd. We connect students with vetted, subject-matched tutors for live online sessions. Our registered address and contact details are listed in Section 9 of this policy.
2. What Data We Collect
We collect information you provide directly when registering or using the platform. This includes: full name, email address, phone number, date of birth (where required), subjects and learning level, guardian details (for users under 18), session and availability preferences, and CV or qualifications (tutors only). We also collect limited technical data such as browser type, IP address, and page interaction events for analytics purposes.
3. How We Use Your Data
Your data is used solely to operate the platform — matching students to tutors, scheduling sessions, delivering Zoom session links, and communicating platform updates. We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
We process your data on the basis of: (a) contract — to deliver the tutoring service you registered for; (b) legitimate interest — to improve platform quality and safety; and (c) legal obligation — where required by applicable law.
5. Data Retention
We retain your account data for as long as your account is active. If you close your account, your personal data will be deleted within 30 days, except where retention is required by law (e.g., financial records).
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. You may also request a copy of your data or withdraw consent where processing is consent-based. To exercise these rights, contact us at the address in Section 9.
7. Cookies & Analytics
We use minimal analytics tracking (page views and anonymised CTA click events) to understand how visitors use the platform. No personally identifiable information is stored in analytics events. We do not use advertising cookies.
8. Security
All data is transmitted over HTTPS. Access to personal data is restricted to authorised platform personnel. We conduct regular security reviews and apply industry-standard safeguards. No method of transmission over the internet is 100% secure — if you have concerns, contact us immediately.
9. Contact Us
For any privacy-related queries or to exercise your data rights, contact us at: privacy@rolamee.com. BIT4ORGE Solutions Ltd, Nigeria.